Total Online Solution (TOS)
Know your customers better, track their actions easier, react faster, and always have your fingers on the pulse of your online business. How? Our Total Online Solution (TOS) is a completely integrated online business system that is customized to your needs.
Our hosted solution includes a content management system, eCommerce, Email Marketing, Lead Generation, Customer Service, a CRM (Customer Relationship Management) system, Sales Force automation, Webmail & POP Email, Forums & Blogs, Event Bookings, as well as Detailed & Comprehensive Reporting and Analytics ... all in one integrated package. Everything you need for online business success "under one roof"!
We take care of it all for you! We design your new site and integrate it into our Total Online Solution system, so everything looks consistent and professional. You'll then be able to manage your entire online business via our outstanding Online Business Console.
Manage Your Online Business
Our Total Online Solution offers you more control over your site, enabling you to create and manage your web pages yourself. You don't need to know programming or HTML, yet you can create an unlimited number of web pages, including secured content, web forms, customer forums, and blogs.
Generate Leads
Easily create custom web forms using an easy point-and-click approach. Capture every inquiry into an integrated customer management database, so you never lose a lead. In fact, our TOS system will alert you (via email or SMS) every time you get a new lead or customer AND remind you to follow up on leads. Using our Email Marketing module, you can create and send newsletters and/or email blasts to market to your base and generate new leads.
Improve Customer Service
In addition to automating mundane tasks and reminding you to follow up on leads, our TOS system will keep track of every action your customer makes, from a general inquiry to placing an order. Every action is recorded to your customer's record and can easily be reviewed through our comprehensive reporting. This is a great opportunity to learn more about your customers and react faster to their needs. Our system also offers an automated FAQ system, so you can provide commonly asked questions and answers.
Sell Your Products
Do you want to set up an online store? No problem. Our Total Online Solution let's you do just that, whether you're selling real or digital products. You can create unlimited products and categories. Manage inventory. Flexible shipping options. Accept credit card payments. AND your online store is seamlessly integrated with your customer database.
Send Newsletters
Our TOS system has an integrated and very effective Email Marketing module. Use email marketing for monthly newsletters or one-off sales announcements. Constant contact means constant top-of-mind. You can create multiple mailing lists, each one targeted to a specific segment of your customer base.
Build Communities
Did you ever want to run your own forum? How about your own blog? Our Total Online System makes it easy to create and manage your own online communities like forums and blogs. No need for additional software. No need for a programmer. Forums are a great way for organic lead generation and positive word-of-mouth. Blogs are more like online journals, where blog owners share their thoughts on their industry and company. Blogs can build loyal followings and ignite great discussions around your company and products.
Want To Learn More?
Ready To Get Started?
It's easy to get started with our Total Online Solution. Before you know it, you'll be running your own successful online business. The first step is to fill out our Request For Proposal Form. We'll review your answers and probably interview you a bit more so we can learn more about your business, goals, and expectations. We can then prepare a detailed plan and proposal for you.